“You must learn a new way to think before you can master a new way to be.”
~ Marianne Williamson, New York Times best-selling author
In the business world, understanding the right way to disagree can form positive ways of thinking and maintain open and healthy work relationships. Instead of simply agreeing to avoid conflict, encourage your team to debate ideas that offer up differing opinions.
Before jumping into a conversation to disagree with a colleague, first listen calmly and thoughtfully then communicate your thoughts with respect. Avoid words that could possibly be confrontational and avoid disapproval of alternate ideas. Never criticize the other person for a differing idea. Use facts and evidence to back up why you think you can offer up a different approach to foster a new solution.
When working through disagreements to come to an overall acceptable solution, make sure to always listen and never demean or antagonize others. Never exclude someone else’s opinions just because you have authority or have experiences that may apply to your perspective. Consider other people’s perspectives, goals, and influence so you can get a better understanding of all sides of the situation.
Having disagreements in the work place and in life is inevitable, it’s how you handle them that can make or break an organization. Learn how to work through disagreements and negotiate to promote a positive work culture.
Kelly D. Scott
better leaders ● decisions ● results